System administration consultancy

Customer

Kluwer is a publishing company with about 1300 employees. They are leading in juridical, fiscal, financial, administrative, HRM and management publication in The Netherlands. Kluwer is part of the international concern Wolters Kluwer.

Realization

2005

Objective

Outsourcing of the management and further development of Kluwer's Knowledge Portals coached by Proteon.

Result

A senior developer of Proteon Vital Internet Services described the present infrastructure, designed a new infrastructure, the migration procedure and the new support procedures. This document is the guide for the outsourcing.

Conclusion

Kluwer is able to outsource the management of their Knowledge Portals now the process is documented.